Microsoft 365 Troubleshooting
The sections contained in this category are focused on assisting administrators with troubleshooting critical and warning alerts they receive from the monitoring dashboard or from a remote alerts.
Network
Directory & Authentication
Exchange Online
- Exchange Online - EWS Status
- Exchange Online - OWA Logon Status
- Exchange Online - ActiveSync HTTP OPTIONS Command Status
- Exchange Online - Hybrid Mail Flow Status
- Exchange Online - Outlook Collaboration Status
- Exchange Online - Outlook MAPI/HTTP Status
Microsoft Teams
- Microsoft Teams - Exchange Integration
- Microsoft Teams - Online Meeting
- Microsoft Teams - Calendar Integration
- Microsoft Teams - Internal User Search
- Microsoft Teams - Simplified CQD Monthly Status
- Microsoft Teams - Simplified CQD Hourly Status
OneDrive
SharePoint Online
Configuration
- Configuration - Service Level Availability
- Microsoft 365 - MFA Token
- Microsoft 365 - Service Health
- Microsoft 365 Service Health and Continuity
- Exporting Microsoft 365 Licence Data for the ENow License Cost Report
- Configuration - Subscriptions & Licenses - License Group