Network - Microsoft Teams Status

Monitoring Benefit

The Microsoft Teams network status tests verify that each endpoint can be reached, and that the latency is within an acceptable range.

How do we verify the monitoring test results?

From the ENow web server, open PowerShell and time a request to the endpoint:

$StartTime = $(get-date)
Invoke-WebRequest -Uri "https://teams.microsoft.com" -UseBasicParsing
Write-Output ("{0}" -f ($(get-date)-$StartTime))

Include the https:// scheme in the URI. Without it, Invoke-WebRequest fails with an invalid URI error rather than attempting the request.

Reference: Invoke-WebRequest examples | Microsoft Learn

To trace the network path to the same endpoint:

tracert teams.microsoft.com

Reference: How to use TRACERT to troubleshoot TCP/IP problems in Windows | Microsoft Support

Common warning or error results, and potential solutions

Adjust the Network Latency threshold settings by opening the ENow Admin Console and selecting:

Server > Monitoring Policy > Thresholds > Microsoft 365 > Network > Microsoft 365

or

Server > Monitoring Policy > Thresholds > Microsoft 365 > Network > Remote Probes

or

Server > Monitoring Policy > Thresholds > Microsoft 365 > Network > ECloud-Internet

Please also refer to the following for troubleshooting network issues:

Microsoft 365 URLs and IP address ranges — Microsoft Teams | Microsoft Learn

Managing Microsoft 365 endpoints — configuring a firewall that requires IP addresses | Microsoft Learn

Connection to endpoint service failed error | Microsoft Learn