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• Exchange Servers | AD Topology

Release Notes

• v8.6 ENow Management System Release Notes
• v8.5 ENow Management System Release Notes
• v8.4 ENow Management System Release Notes
• v8.3 ENow Management System Release Notes
• v8.2 ENow Management System Release Notes
• v7.18.3 Hotfix Release Notes for ENow Management System

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Troubleshooting Guides

• Unable to uninstall ENow client through Windows Control Panel
• MailscapeWeb monitoring page URLs by check
• Manual validation commands by monitoring check
• Newly installed ENow Client does not appear in the Authorize Servers screen
• License Consumption Rate report displays no data on first load
• No Data Graph Shown on Mailscape 365 Top Receivers Per Day and Top Senders Per Day reports

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Configuration Guides - Exchange

• How To Place Mailbox Servers that are not Database Availability Group (DAG) Members into Maintenance mode
• How to Exclude Lagged Database Copies from ENow

Configuration Guides - GalSync

• How to Synchronize Managers on GALsync managed user objects
• How to Exclude Objects from GALsync
• How to Synchronize Exchange On-Premises Hidden Objects with GALsync

Configuration Guides - Mailscape

• How to configure ServiceNow alerts
• How To Configure Exchange Online Mailbox Audit Notifications
• Enable ExchangeMessageID export into the Mailscape database
• Configure additional namespace test accounts with the ENow Namespace Credential Utility
• How to archive and replace the Mailscape SQL Server database

Configuration Guides - Admin Console

• Remove a server from the Admin console through config files

Exchange Servers - Disk Space

• Exchange Disk Thresholds

Office 365 - Configuration

• License Cost | Generate ENow License Summary for import
• OneDrive test failing with system.exception: Failed to create OneDrive ENow test folder.
• How to verify Modern Authentication is being used in EMS 7.13

Admin Reports

• How to Create a Microsoft Teams Custom PowerShell Report

Domain Controllers - AD Core

• AD Core Network Thresholds
• AD Core Thresholds

Maintenance Guides - Mailscape SQL Database

• Resetting Alerts and Test Result Evaluations in Mailscape Database