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• Domain Controllers | AD Topology Warning — troubleshooting guide (Compass)

Release Notes

• v8.6 ENow Management System Release Notes
• v8.5 ENow Management System Release Notes
• v8.4 ENow Management System Release Notes
• v8.3 ENow Management System Release Notes
• v8.2 ENow Management System Release Notes

Supported Platforms

• ENow Version Support Policy, and Windows Server Compatibility
• ENow product names, previous and current

Troubleshooting Guides

• Unable to uninstall ENow client through Windows Control Panel
• Microsoft Is Retiring EWS: What ENow Customers Need to Do
• True Adoption: Copilot Prompt Counts Show Zero, or Admin Consent Is Requested
• How GALsync Matches Contacts, and What Happens When the Match Breaks
• EMS Server License Limit
• Mailbox License Limit

See all 25 articles

Installation Guides - GalSync

• Moving a GALsync Installation to a New Server or Azure VM
• Planning a GALsync or contactSync Upgrade
• GALsync Licensing: Delivery, Activation, Renewal and Upgrades

Configuration Guides - Exchange

• How To Place Mailbox Servers that are not Database Availability Group (DAG) Members into Maintenance mode

Configuration Guides - GalSync

• Adding Objects, Forests or Partner Organizations to an Existing GALsync Deployment
• Entra App Registration Permissions for GALsync and contactSync
• Setting Up Two-Way GALsync Between Multiple Tenants
• Creating a contactSync Policy: the Decisions That Matter
• Exporting Remote User Mailboxes, and Recipient Type vs Exportable RecipientTypeDetails
• Renewing an Expired App Registration Certificate for GALsync and contactSync

See all 15 articles

Configuration Guides - Mailscape

• How to configure ServiceNow alerts
• How To Configure Exchange Online Mailbox Audit Notifications
• Configure additional namespace test accounts with the ENow Namespace Credential Utility
• How to archive and replace the Mailscape SQL Server database

Exchange Servers - Disk Space

• Exchange Disk Thresholds

Office 365 - Configuration

• License Cost | Generate ENow License Summary for import
• OneDrive test failing with system.exception: Failed to create OneDrive ENow test folder.
• How to verify Modern Authentication is being used by ENow service accounts

Admin Reports

• How to Create a Microsoft Teams Custom PowerShell Report

Domain Controllers - AD Core

• AD Core Network Thresholds
• AD Core Thresholds

Maintenance Guides - Mailscape SQL Database

• Resetting Alerts and Test Result Evaluations in Mailscape Database