Release Summary
We’re excited to share several key updates and enhancements in this release that continue to improve alerting precision, identity management, and user experience across our platform.
Alert Stabilization
We’ve introduced Alert Stabilization to reduce noise and improve signal quality in our monitoring system. This enhancement intelligently filters out transient conditions, ensuring that alerts are meaningful, actionable, and less likely to generate unnecessary noise.
Targeted Email Alert Policies
You can now configure Email Alert Policies to focus on specific servers. This added flexibility allows administrators to fine-tune alert notifications, ensuring that the right teams receive alerts for the systems they care about and nothing more.
Microsoft Entra OIDC Integration
We now support OpenID Connect (OIDC) authentication via Microsoft Entra. This integration simplifies and secures the sign-in process, allowing seamless single sign-on (SSO) and centralized identity management for enterprise environments.
Continued Migration to Web Console
As part of our ongoing modernization efforts, we’ve migrated additional features from the on-premises Admin Console to the web interface. This move streamlines administration workflows and ensures a consistent, intuitive experience across environments.
ENow for Microsoft 365
New Features
- N/A
Resolved Issues
| 21400 | Corrected auto scale issue with Microsoft 365 License Cost and All License Cost reports. |
| 21435 | Corrected a redraw issue with the Microsoft Teams CQD Support Portal and Microsoft Teams Poor Call Snapshot dashboards. |
| 21443 | Corrected the number of numerical values displayed after the decimal for the Microsoft 365 License Modeler report. |
ENow for Exchange
New Features
- N/A
Resolved Issues
| 21439 | Redesigned the Exchange Functionality Queue monitoring web page. |
| 21474 | Adjusted the threshold unit value for Exchange Database Size Alert to MB. |
ENow for Active Directory
New Features
- N/A
Platform
New Features
- Introducing Alert Stabilization (21455).
- Are you looking to clean up the backlog of monitoring alerts? The ENow Management System now offers Alert Stabilization for all the monitoring tests that you are already leveraging. Enabling Alert Stabilization will significantly reduce alerts, resulting in a more manageable number of alerts delivered to your NOC and remote teams. This new feature, combined with the recently added Alert Intelligence and baseline feature, ensures that only the monitoring alerts that matter are received.
- Add support for user authentication using Open ID Connect (20398).
- In this release, we are happy to announce the delivery of a new authentication option for accessing the ENow Management System website. This new option will offer organizations the opportunity to enable OIDC via Microsoft Entra and other identity providers.
- Moved the Universal Policy for Alert Thresholds to the Settings menu (21369).
- Moved the Custom Policies for Alert Thresholds to the Settings menu (21370).
- Moved the Services Policies for Alert Thresholds to the Settings menu (21377).
- Implemented Event Management as an integration option via ServiceNow (21487).
Resolved Issues
| 21453 | Corrected an issue with the GUID not being included as part of the alert subject. |
Known Limitations
| 16426 | The Exchange Back up status monitoring web page has an alignment issue when mailbox databases have names that are 64 characters in length. |
| 18248 | The Microsoft 365 License Modeler report does not allow for the removal of add-on SKUs. |
| 18356 | The Microsoft 365 License Modeler does not recognize any of the Microsoft 365 Business level SKUs as a base SKU. |
| 19223 | A negative integer or a maximum value of 2147484672 or similar is sometimes returned by WMI when fetching the performance counter information from the Exchange servers. |
| 21123 | If the database size threshold feature is enabled and a database breaches the threshold, then the top-level Disk indicator will be triggered either red or yellow depending on the threshold breached for the Exchange server hosting the offending database. |
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