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v8.4 ENow Management System Release Notes

Christopher Young
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Release Summary

The newest v8.4 ENow Management System release builds on our momentum towards improved alert intelligence and enhanced user experience!

This release brings continued enhancements to Alert Intelligence, significantly reducing false positives and ensuring only meaningful, actionable alerts reach our clients NOC and remote teams. By combining this with the new baseline feature, teams can eliminate the guesswork and focus on what truly matters.

Other highlights in this release include:

  • Admin Console Migration – We're continuing to move controls/configuration settings into the Web Console, simplifying troubleshooting and improving usability.
  • New Report – A Domain Controller Failed Authentication Activity report is now available for deeper insight into authentication issues.
  • CFLO Report Enhancements – Fields now word-wrap for improved readability and usability.
  • A range of additional improvements and fixes to further streamline our client's experience.
     

ENow for Microsoft 365

New Features

  • Enhanced the Candidates for License Optimization report to have a larger row count when displaying data (21292).

Resolved Issues

21156Corrected an issue with the MailscapeWeb.log file showing errors with OverLicensedUsers.JSON file.
21193Corrected an issue with the OneDrive Restore Document monitoring test failing periodically.
21209Corrected report processing for large Microsoft 365 tenants that may run out of memory.
21217Corrected report processing for Group Member data when tenants have not consented to the Advanced Teams Report Gatherer.
21264Corrected issues that may be encountered when attempting to export data from the Microsoft 365 Licensed Users report.
21304Moved Admin Console controls for Microsoft 365 enable disable monitoring test settings to the Web Console “Settings” menu.

 

ENow for Exchange

New Features

  • Add user-based attributes as optional columns to Exchange Mailbox and Exchange Traffic reports (21338).
    • In this release, we are happy to announce the delivery of new user-based column options for the Exchange Mailbox and Exchange Traffic reports. This new option will assist admins and other team members with identifying details about the users that may be relevant to the user’s mailbox or email activity.
  • Enhance the Disk Performance monitoring alert to identify logical disks (20988).

Resolved Issues

21134Corrected issue with the OWA Logon reports not displaying graph data.
21157Corrected issue with the DB Reporter “Send Report Now” option not functioning.
21159Corrected issue with the DB Reporter “Update Now” option not functioning.
21323Corrected issue with the DB Reporter displaying left justified column headers and data in rows that is centered.

 

ENow for Active Directory

New Features

  • Introducing the Domain Controller Failed Authentication Activity report (21190).
    • In this release, we are happy to announce the delivery of the new Domain Controller Failed Authentication Activity report. This new report will be focused on providing details on helping organizations to audit the instances when a failed authentication event occurs.
    • Key areas above using event log viewer:
      • The data from all your monitoring Domain Controllers is available in a single report.
      • Save time to know that you will not need to gather event information or write your own query with another tool.
      • Empower other Admins to manage their accounts.
      • Reduce the burden on Enterprise and Domain Admins.
      • Reports are available whenever you need them.
      • Reports go to the reason level, and you can monitor as many Domain Controllers as you want without limitation.
      • Audit history can go up to any number of days since it is stored in the Mailscape SQL database.
      • CSV export supports more than 10,000 rows.

 

Platform 

New Features

  • Introducing Alert Intelligence (21241).
    • Are you looking for a more accurate way to monitor and alert on Microsoft 365? The ENow Management System now offers Alert Intelligence for many of the Microsoft 365 workload monitoring tests that you are already leveraging. The results of enabling Alert Intelligence will reduce false positive alerts significantly and lead to only meaningful alerts to be delivered to your NOC and remote teams. Eliminate all the guesswork by using the recently added baseline feature along with the new Alert Intelligence to make sure that only the monitoring alerts that matter are received. You have complete control to set the configuration of your baseline pattern and Alert Intelligence options.
  • Organized the Web Console “Settings” menu items (21237).
  • Moved Admin Console controls for legacy Alert Intelligence to the Web Console “Settings” menu (21240).

 

Resolved Issues

21081Corrected an issue with the Custom Report Wizard locking up the Admin Console.
21141Corrected an issue with the PDF export function for reports.
21206Corrected an issue with the baseline setting for latency values equal to zero.
21337Corrected an issue with deleting Custom Policies.
21339Corrected an issue with UI navigation in the Admin Console involving Custom Policies.
21368Corrected an issue with Custom Report processing for reports that are scheduled to update.
21406Corrected an issue with Event reports not displaying data.

 

Known Limitations

16426The Exchange Back up status monitoring web page has an alignment issue when mailbox databases have names that are 64 characters in length.
18248The Microsoft 365 License Modeler report does not allow for the removal of add-on SKUs.
18356The Microsoft 365 License Modeler does not recognize any of the Microsoft 365 Business level SKUs as a base SKU.
19223A negative integer or a maximum value of 2147484672 or similar is sometimes returned by WMI when fetching the performance counter information from the Exchange servers.
21123If the database size threshold feature is enabled and a database breaches the threshold, then the top-level Disk indicator will be triggered either red or yellow depending on the threshold breached for the Exchange server hosting the offending database.

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