Purpose

The procedure in this article walks through using the ENow Namespace Site Credential Configuration Utility (commonly called the Namespace Credential Utility) to configure additional test accounts for the Mailscape Namespace tests.

Background

When configuring the namespace test account in the ENow Admin Console, users are limited to entering one set of credentials. Some users may prefer to configure different namespace test accounts based on sites.

The use of multiple namespace accounts requires that each account have the correct permissions to run required tests. See current prerequisites for details on what roles, permissions and privileges are required.

Please note thathe Namespace Site settings must be configured before additional test accounts can be configured using the Utility.

Procedure

Follow the steps below to configure multiple namespace test accounts with the Namespace Credential Utility.

This procedure assumes that Namespace Site settings are already configured for the different namespaces to be monitored

1. On the Mailscape web server, locate and run the ENowCredentialUtility.exe.
   The default location for this file is:
   C:\Program Files (x86)\ENow\MailscapeWeb\ENowCredentialUtility\ENowCredentialUtility.exe

2. Right-click the file and select Run as Administrator from the context menu
3. On the Namespace Credentials screen, click the Add button
4. On the Enter New Credential screen, fill in all parameters.

• Namespace Name: The name of a namespace that has already been staged in the ENow Admin Console
• User Principal Name: The UPN of the additional namespace monitor account
• Password: The password of the additional namespace monitor account
  

5. Click Ok to return to the main screen.

6. Repeat steps 3 through 5 until all required namespace test accounts are entered.

7. Confirm that all required accounts are listed on the main screen.
   

8. Click Save to save the configuration and close the utility

9. Open Services.msc and restart the ENow Namespace Monitor Service

Applies To

The procedure in this article has been tested with the ENow ENow Namespace Site Credential Configuration Utility that ships with EMS version 7.13.1.244. The procedure should apply to earlier versions as well.