Release Summary

EMS v7.16.3 Feature Pack

We are in one of the most challenging economic periods in recent memory. The ENow product team wanted to maximize the impact of our software to help you reduce costs, improve your security posture, and make your job easier. This release greatly improves our ability to help you save money with your Microsoft spend and prepare for annual events like true- ups and enterprise agreement renewals. We have added a few new reports, including our new Microsoft 365 License Modeler which enables you to quickly see your most common groups of licenses and model different pricing scenarios so you can more easily prepare for your renewal periods. Additionally, we have added over 80 new scenarios to our Over Licensed Users report so you can identify waste even more easily!

Our clients have expressed the need to improve to improve their governance and security postures. As a result, we have also expanded our SharePoint Governance module with two new reports that will help you identify orphaned SharePoint Online sites. These reports will further help you drive a governance policy and improve your overall security posture by ensuring resources are being removed and cleaned up. In addition, we made some platform improvements like adding GUIDs for each of the alerts in the product so you can more easily create playbooks for your Operations and Network Operating Center teams. Finally, this release also includes several enhancements to existing features and addresses a few issues that were reported in the EMS 7.16 release.

The key benefits of this release include:

• Improve your ability to save time and money with your Microsoft spend

• Streamline your True up and Enterprise Agreement renewal process

• Improve your security and governance posture

The key features of this include:

• Added the new interactive Microsoft 365 License Modeler report
• Added new Group Based License Allocation History report that supports organizations using Group Based Azure licensing and helps you track when licenses were assigned and track costs per group very easily
• Enhanced the Over License Users report to cover over 80 scenarios where users may have too many licenses assigned
• Added the Licenses Owned alerting feature
• Added several security and compliance focused feature protection rule options for the Candidates for License Optimization report
• Added Data Loss Prevention (DLP) feature protection rule option for the Candidates for License Optimization report
• Added SharePoint Online Sites without Site Owners and SharePoint Online Sites without Site Admins reports
• Added GUID for all Alerts

NOTE: All agent servers are required to have PowerShell 5.1 installed to work correctly with the 7.16.3

Agents.

ENow for Microsoft 365 (formerly Mailscape 365)

New Features

Microsoft 365 License Modeler report (18156)

This interactive report was designed to help you prepare for annual licensing events like true-ups and enterprise renewal agreements. The report by default will show you the largest groupings of core base licenses. The groupings can be modified if you wish to sort by Department, Manager, or other fields. Additionally, you can see your current license price and then model new licensing scenarios. The pricing for each license can be adjusted in the report without affecting our suite of reports.

Group Based License Allocation History Report (17283)

This report aggregates and lists out licenses by type and cost that were assigned via Group Based Azure licensing. You can also see how and when a license was provisioned. It is limited to reporting on licenses directly assigned by group-based policy. It provides data in 7, 30, 90, 180, 365 days and year to date.

Licenses Owned Alerting feature (17283)

This feature provides the ability to be alerted when the Licenses Owned Alert value changes in our Subscriptions & Licenses status monitoring feature within the One Look dashboard located under the Office 365 > Configuration indicator. This alerting feature will help your licensing team be proactive and get an alert when certain license types get below a value you define.

This option can be enabled from the Thresholds section of the Monitoring Policy

SharePoint Online Sites without Site Owners (18111)

This report is for gaining visibility into classic SharePoint sites so you can identify sites that might need to be cleaned up and removed from your tenant. This will result in utilizing less storage, reduce your costs and improve your overall security posture.

SharePoint Online Sites without Site Admins (18111)

This report is for gaining visibility into modern SharePoint sites, which would also include sites create by Microsoft Teams. It will help you identify sites that might need to be cleaned up and removed from your tenant. This will result in utilizing less storage, reduce your costs and improve your overall security posture. Please note that this report may be blank if this use case does not exist in your organization. If your tenant is newer, it is more likely you will not have data for this report because Microsoft has now prevented this from happening.

Data Loss Prevention (DLP) feature protection rule option for the Candidates for License Optimization report (18128)

Security and compliance focused feature protection rule options for the Candidates for License Optimization report (18203)

Resolved Issues

ENow for Exchange (formerly Mailscape)

New Features

N/A

Resolved Issues

ENow for Active Directory (formerly Compass)

New Features

LDAP Expensive Queries monitoring feature enhancement (17678)

This Active Directory monitoring feature has been redesigned to provide a clearer understanding of many times an LDAP expensive query has occurred on a domain controller.  The monitoring page now includes a Logged Count value, and this information is also included in the message body of the alert.

Additional flexibility for the alerting component is available from the Thresholds section of the Monitoring Policy where the number of 1644 events have warning and critical thresholds that are configurable.

Lastly, there is now an option to adjust the time frame to look back for 1644 events from the Agent Options section of the Tuning Policy.

Resolved Issues

N/A

Platform

New Features

Added GUID for all Alerts

This new feature will enable Operation teams to uniquely identify each alert and then build a playbook around it. This will also allow customers to quickly search notifications to identify specific alerts. This feature does not need to be enabled as it is the default behavior.

Resolved Issues

Known Limitations