DNS IP Connectivity - Connectivity Status

Monitoring Benefit

The DNS IP Connectivity test verifies that each DC or RODC can ping all DNS servers configured in the Ethernet properties for TCP/IPv4.

How do we verify the results ENow recorded?

From EMS 8.0 onward these results are held in the ENow SQL database rather than in a file on the web server. Open the monitoring page for this server in the ENow console to review what ENow recorded.

On that page, locate DNS ip_addr, ping_time_msecs, and success to see the values ENow recorded.

How do we verify the results received on the ENow Client?

From the DC or RODC, open the following file from Explorer using Notepad:

\Program Files (x86)\ENow\Mailscape Agent\LogFiles\MailscapeAgent2007.log

Find the string "DNS server" in the log and note the IP address and any errors that may follow. If an error is detected, we recommend running a ping test from the DC or RODC to the IP address in question.